In the face of a natural disaster, global pandemic, or other emergency, HR is the glue that holds it all together. You’re charged with keeping employees safe, supporting managers, maintaining normal operations—and that’s just the start. Having the right systems in place can make all the difference. See how PeopleDoc’s HR Service Delivery platform helps HR gracefully manage the unexpected.
Support employees from anywhere, anytime
In the event of a crisis, employees and managers will abound with questions—and HR’s ability to rapidly respond directly impacts people’s trust in the business. PeopleDoc Employee Case Management provides your workforce with a personalized knowledgebase so they can easily find up-to-the-minute policies and communications no matter where or when they work.
Of course, there will be cases that require HR intervention. Within PeopleDoc ECM, employees can submit a request that gets routed to the right HR contact for resolution or escalation, no email necessary. PeopleDoc Employee File Management provides HR with digital access to all employee files so the information they need to respond to requests is right at their fingertips, even when working from home.
See how to transform the way you manage HR documents.
Protect sensitive employee information from destruction
Businesses with paper employee files run the risk of document destruction by fire or flood, or exposing sensitive personal data in the event of theft. Not only that, but when HR can’t get to the office, day-to-day work is disrupted. With PeopleDoc Employee File Management, employee files and HR documents are secure and digitally accessible no matter what.
Know exactly what employees need and how they feel
In an emergency, it’s critical to quickly understand how employees are feeling. PeopleDoc Employee Surveys makes it easy to send pulse surveys that include open-ended questions and use sentiment analysis to decipher underlying emotion. Our crisis survey template, designed by an I-O psychologist, means you don’t have to start from scratch and can get meaningful feedback in minutes.
Get more insight into what employees need with the analytics embedded in PeopleDoc Employee Case Management. Easy-to-read dashboards highlight which topics employees want information about and which channels and locations questions are coming from. This lets you dedicate communications to the right topics and HR resources to the right areas.
Keep operations running smoothly
Just because HR can’t get to the office doesn’t mean operations need to come to a halt. With PeopleDoc Employee Case Management and Employee File Management, you can continue day-to-day work as normal. Easily create forms, generate documents, obtain policy acknowledgments, and send documents for e-signature. Our process automation technology eliminates the manual steps in common workflows, like onboarding, offboarding, internal transfers or verification of employment. At a time when policies could change by the minute or there’s an influx of work, PeopleDoc ensures your processes are as efficient as possible.
See how PeopleDoc HR Service Delivery helps HR teams remain agile throughout a crisis.