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Shifting toward the Digital Transformation with HR Shared Services

In today’s mobile-first world, employees expect some element of HR Self Service to find answers to their HR questions. 


Organizations are in a constant competition for employee attention due to the digital transformation. To combat this organizational change, American Express has looked to Human Resources innovation to provide a platform for creating consistent employee experiences and improving global HR productivity.

In this six-minute video, Adam Krahling, VP, Global HRIS at American Express, touches upon the drivers for creating HR efficiency and the importance of a seamless employee experience by blending consumer-grade experiences in order to manage and unify his global organization.

Aligning HR Self Service with the Digital Transformation for Global HR Service Delivery Success at Amex

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