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From Paper to People: HR Transformation at Avis Budget Group

“Oh, that would be a great place to work.”


It’s every HR leader's dream that this is the first thing people say when their company name is mentioned. Avis Budget Group is swiftly making progress toward this vision. To get to the point where HR can impact the employer brand, they had to first make some changes from within. 

The HR transformation journey at Avis Budget Group started with making infrastructure changes so the function can operate more efficiently. The goal is for HR to spend less time on the stuff they have to do (such as administrative work) and spend more time doing work they want to do—engaging with employees. 

This program features Sherry Knaszak, vice president of HR transformation at Avis Budget Group. You will hear about:

  • The vision and strategy around HR transformation at Avis Budget Group
  • Building the business case for HR transformation
  • Lessons learned around change management
  • Reducing administrative work through a shared service model

Original SHRM Webinar Date: March 2019

Program length: 60 minutes

A photo of Sherry Knaszak the vice president of HR transformation and HRIS at Avis Budget Group.About the Presenter:
Sherry Knaszak 
is the vice president of HR transformation and HRIS at Avis Budget Group. She has more than 20 years of HR experience with a primary focus on the generalist world, supporting various parts of the business, both domestic and international. Four years ago, she moved out of the generalist space to start what is now the HR transformation function at Avis Budget Group, which included rebuilding the HRIS team. The four-year journey has involved re-imaging all aspects of the HR function including systems, technology, processes and the operating model. 


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