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7 Things HR Pros Should Be Doing to Deliver a World-Class Employee Experience

Presenters: Tim Sackett, HRU Technical Resources; and Ryan Higginson-Scott 
Original SHRM broadcast: June 2017
Program length: 60 minutes

All CEOs say their employees are their most important asset. But how many organizations have the type of employee experience that supports this claim?  

Talent expert and popular HR blogger Tim Sackett, along with Ryan Higginson-Scott, HR leader at Optimizely, explain what it takes to build an employee experience everyone wants to be a part of. 


During this webinar, they will define the concept of employee experience, explain why it’s important today and outline what you can do to start building a world-class employee experience.


After this webinar, you will:

  • Have at least seven ideas that can take your employee experience from average to great
  • Learn how to develop and launch a plan for improving your organization's employee experience
  • Understand the metrics and KPIs that indicate whether your employee experience program is on track 




Tim Sackett, SHRM, SCP, SPHR 
President of HRU Technical Resources

He has 20 years of combined Executive HR and Talent Acquisition experience, working for Fortune 500 companies in healthcare, retail, dining and technology. Sackett is a highly sought after national speaker on leadership, talent acquisition and HR execution. He also is a prolific writer in the HR and Talent space, writing for Fistful of Talent and his blog The Tim Sackett Project. Tim is married to a hall of fame wife and has three sons and one dog. He has been named one of the Top 50 Recruiting, and HR Thought Leaders to follow on Twitter and is a lifelong workplace advocate for Diet Mt. Dew fountain machines and hugs. 


Ryan Higginson-Scott
Manager of People Operations, Systems and Services at Optimizely

He is an innovative HR leader with over 15 years of experience spanning business partnership, shared services, and strategic program design. Higginson-Scott has helped organizations develop and scale HR/People Operations, as an advocate for continuous process improvement, governance of operational efficiency, legal compliance, and manager/employee self-service enablement. He has diverse experience in full-cycle and internationally-focused HR management technology, including process design, policy development and compliance, and sustainable organizational planning. 

View the webinar on-demand

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