The Role of Technology in Employee Experience
Our lives and our workplaces are growing increasingly digital, which is why the role of technology in employee experience is so critical. We call this the digital employee experience (EX). It’s the total of all the interactions employees have with the tools and technology at their organization—from recruitment to retirement. In this video, Jacob Morgan, author of The Employee Experience Advantage, explains:
- How much weight technology has on the overall employee experience
- The connection between the technology experience and the human experience
- The three elements of a great technology environment
P.S. Don’t forget to take a few notes (hint: pay attention to the key takeaways at the end). You’ll want to prepare for the quiz at the end of the course so you can receive your certificate in digital EX!