Design a Better Digital EX Across the Employee Lifecycle
You’re halfway there! Now that you understand the importance of digital EX and how to connect your EX goals to your organization’s business objectives, it’s time to take action—right? Not quite yet. Before you can start to improve the employee experience, you need to assess all touch points across the employee lifecycle. When your employees need something from HR, what’s the experience like today?
In this video you will:
- Learn how to identify which processes to prioritize improving
- Hear about the importance of experiencing employee processes firsthand, based on one Chief People Officer’s lesson learned
- Understand how to account for organizational culture as well as business events that affect EX
The next chapter explains how to put your EX plan into action using technology. But, before you can apply technology it’s important to first define the problem you’re trying to solve. Be sure to watch the pre-requisite video below featuring employee engagement expert Jason Lauritsen.