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A Blueprint for Modern HR Service Delivery


Learn from Innovators and Experts How to Optimize Technology to Transform HR

Around the world, companies are investing in new ways to meet the demands of a globalized workforce and an evolving culture of work.

PeopleDoc understands the importance of empowering HR to provide best-in-class service to diverse workforces. This is why we hosted two webinars as part of our “Blueprint for Modernizing HR Service Delivery” series. The below innovators and experts spoke candidly on how they are transforming their HR processes and which tools they use to meet the demands of a rapidly evolving workforce and culture:

William Tincup Lisa Nelson Adriana Bokel Herde

William Tincup
SPHR/SHRM-SCP, President at RecruitingDaily

Lisa Nelson
SPHR, SVP HR at Match Group

Adriana Bokel Herde

Former Vice President, People Services at Biogen

HR innovation is crucial for both employees and HR teams; our guests spoke about their successes and challenges, and gave valuable advice about driving change, measuring success, and making a case for organizational buy-in. Their insights are detailed in this eBook for companies and HR departments developing modern service delivery strategies. 

This is what really excites me about being in HR right now... we have a technology ecosystem which allows us to bring down barriers very very quickly, and to find ways to communicate with employees across geographic boundaries in a way that we’ve never done before. And I think that’s what makes this sort of HR technology innovation just so exciting and I think it’s an opportune time for us all to be a part of it.



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PeopleDoc is on a mission to make the difficult job of HR easier. The PeopleDoc HR Service Delivery platform helps HR teams more easily answer employee requests on demand, automate employee processes, and manage compliance across multiple locations. PeopleDoc cloud solutions include case management, process automation and employee file management. 100% software as a service, PeopleDoc solutions integrate with existing HR systems, can be implemented in 8-12 weeks, and are designed for agile ongoing use by HR teams serving diverse workforces. PeopleDoc serves more than 1,000 clients with employees in 188 countries in twelve languages with a 100% customer retention rate.