Balancing HR Service Delivery technology with a personal touch

Hear from Marjorie Boursiquot at Georgetown University, below.


Employees expect a lot from the technology they use at work. They want the ability to access HR information on their own, from any device, without having to complete any training on the tools. Yet, they still expect a personalized experience that's catered to them.

In this three-minute video, Marjorie Boursiquot, AVP of Business Process Integration at Georgetown University, explains how her organization is balancing both demands by automating routine transactions so HR can spend their energy on providing a personal touch where it matters most.

See how PeopleDoc gives HR teams the ability to thrive with lean, intuitive, and agile processes.


Robotic Process Automation for HR

Taking PeopleDoc’s process automation capabilities to the next level, Robotic Process Automation (RPA) uses bots to automate back-end tasks, complete tasks across different systems, and notify HR teams when a new task is created or completed. RPA lets users more naturally interact with the channels they prefer to use, instead of navigating multiple applications. PeopleDoc RPA takes on the burden of required administrative tasks on behalf of employees, managers and HR teams giving them back time and resources to do the work that matters most.