Avis Budget Group Uses UKG HR Service Delivery to Globalize HR Function


Hear from Sherry Knaszak at Avis, below.


As part of their HR transformation, Avis Budget Group needed to globalize the HR function and change the way HR was experienced by employees. To achieve this, they decided to transfer administrative work out of the business units and into an HR shared services center. This way, HR business partners could focus on important people matters.

To get their shared services center functional, they needed a case management system and a way for employees to access information. Hear from Sherry Knaszak, Vice President of HR Transformation and HRIS, Avis Budget Group, on why she chose UKG HR Service Delivery to help her company experience the benefits of HR shared services and ultimately reach their HR transformation goals.

Empower Employees and Free Up HR

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Boost the Efficiency of Your HR Shared Services Center

UKG’s Employee Case Management gives HR teams the tools they need to provide employees with consumer-level service. Employees are empowered to find answers to questions about HR policies and processes through an on-demand, user-friendly, and personalized knowledge portal. They can also submit more complex requests to HR and have the request automatically routed to the right person or group on the HR team to resolve it.