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The Role of HR In Digital Transformation at American Express

Hear from Adam Krahling at American Express, below.


Bringing Employee Experience into the Digital Age

At American Express, HR is meeting employees’ expectations for self-service. The goal: give employees easy access to the information and help they need so they can focus on the work they were hired to do.

For this type of digital transformation to succeed, American Express is ensuring HR is efficient behind the scenes by streamlining processes and backend operations within their global shared services model.

In this video, Adam Krahling, VP, Global HRIS, American Express, discusses his approach to improving both employee experience and HR efficiency.

Support your employees’ changing needs.


Optimize HR Operations While Enhancing the EX


PeopleDoc's HR Service Delivery platform provides HR teams the ability to answer employee requests on demand, automate employee processes and manage compliance across locations. Together, this makes it easy for HR to provide exceptional employee service while improving operational efficiency, creating more time in the day for big-picture initiatives. 




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