Analysts and thought leaders have been touting the benefits of shared services for some time now, but many organizations have yet to implement shared services for HR. Many customers we speak with start the journey to HR shared services by assessing the feasibility of the project - it is a big undertaking and the costs and benefits should be weighed before proceeding. The good news is that most customers find the returns on invested time, money, and resources are well worth the initial investment. In this post, we’ll take a look at how you might evaluate the feasibility of switching to a shared services model, covering the kinds of investments you can expect to make in your transition as well as the significant benefits and valuable gains of an HR Shared Service Center.
You know reorganizing HR into a Shared Services Model can save your team time by upping efficiency and making real gains in productivity. But once you’ve decided to restructure, what are the things you must do before going live with your new service centers? We’ll take a look at 3 things that should be on your HR Shared Service Center to-do list.
Reorganizing your HR function into a Shared Services model consolidates resources, potentially saving money and improving efficiency. But in order for your Shared Service Centers to work optimally, it’s crucial to support them with the right technology. When a Shared Service model is supported with the right technology, HR reps are able to manage employee needs with agility and speed. Let’s take a look at 3 ways exceptional HR technology supports your HR Shared Service Center, giving your employees best-in-class services quickly and conveniently.
As more and more companies move to a shared services model for HR, HR leaders seek ways to achieve the promised benefits of this organizational model. Shifting to shared services can be a significant change for many organizations, and we’re here to answer some big questions about what implementing an HR Shared Service Center (HRSSC) looks like.
You might not be familiar with the term “case management,” especially if you are new to a shared services model or new to HR, but most likely you have seen it in action. Case management, put simply, is how organizations manage employee requests and inquiries. Case management technology simplifies this process for HR teams and employees. (You can view Gartner’s definition of case management here, though it’s not specific to HR.)