Effectively managing employee requests is foundational to successful HR operations. To be effective, you need a way for employees to submit their inquiries to the right person or team in HR, and for HR to easily track, manage, and resolve requests. HR Case Management technology makes this process simple, both for your employees and your HR team. It enables employees to submit and then keep track of the status of their request, and it makes sure requests get to the right HR rep, who can easily collaborate on or escalate a case if need be. We’ve put together a Checklist for Effective Case Management to help you prioritize and ensure your HR operations run smoothly.