Wolters Kluwer is no stranger to reinventing itself. Over the past 183 years, the company has tackled everything from publishing to digital software, and today helps banks and insurance companies with their compliance and regulatory needs. Its new global HR transformation strategy is only the latest in a long line of large-scale changes that have helped the firm survive—and thrive—for so long.
Sometimes, HR transformation isn’t just beneficial—it’s essential. But how do you overhaul HR at a global company without plunging the workforce into chaos? That was the topic of conversation between PeopleDoc and Sherry Knaszak, VP of HR Transformation at Avis Budget Group, in the enlightening SHRM webinar, From Paper to People: HR Transformation at Avis Budget Group.
By now, you’d be hard pressed to find an HR leader who dismisses the urgency around transformation. According to research by KPMG, 70% of HR executives recognize the need for workforce transformation—but the same study also showed that only 37% of executives feel “very confident” about HR’s actual ability to transform. It's understandable. Completely upheaving processes, tools and job responsibilities is a complicated, precarious project (but it can be done). To gain some perspective on the thorny aspects of HR transformation, I sat down with Rémi Malenfant, HR4HR Enablement Partner at PeopleDoc. He works with HR leaders on their transformation strategies by drawing on more than a decade of experience as both a practitioner and change consultant. Read what he had to say about some common HR transformation challenges (or scroll down to watch the video):
Paper HR forms are certainly not convenient or efficient—anyone can agree to that. But did you ever consider them an impediment to employee safety? This was the case for Michelle Morris, Director, HR Payroll and Administration at Total American Services, when a pivotal event led her to proclaim, “That’s enough of paper forms.”
In 2015, the HR department at Avis Budget group embarked on a major transformation journey. Among globalizing their operations and implementing a core HR system, they set up shared service centers. The goal was to free up their HR resources in the field so they could spend less time on administrative work and more time on strategic initiatives and employee engagement. This kind of shift is the cornerstone of transformational HR. In this video, hear from Sherry Knaszak, VP of HR Transformation and HRIS, Avis Budget Group, on why she chose PeopleDoc’s technology to get the shared service centers functional.
If there’s anyone who understands the ins and outs of HR transformation, it’s Jean-Michel Estrade, SVP of HR Global Digitization and Services at Atos. He’s leading his organization’s eTransformation initiative, which seeks to streamline data management, administration and processes for employees, managers and operational HR. One challenge he encountered was a disconnect between the data in their core HR system and the employee document management function. In this HR transformation case study, Jean-Michel explains why he chose PeopleDoc to address this issue and enable all stakeholders to take an active role in end-to-end HR Service Delivery.
When we hear the term “future of work” it can seem like a far-off concept, one that typically conjures images of robots sitting behind a desk, next to a human counterpart. More accurately, the future of work is about real, macro technological, sociological and economic trends that are already changing the way we work today. In this blog, we’ll explore three research-based trends, how these trends impact HR, and the technology capabilities they will need to incorporate into their digital HR practices.