The Best of 2018: HR Service Delivery Stories, Advice and Ideas
Jolene Nicotina

By: Jolene Nicotina on December 27th, 2018

Print/Save as PDF

The Best of 2018: HR Service Delivery Stories, Advice and Ideas

HR Service Delivery

Est. Read Time: 3 min.

As 2018 comes to an end, we want to thank you for being a PeopleDoc blog reader! We know it's not always possible to stay on top of every new post, so we're making it easy for you to revisit the very best HR Service Delivery articles from the past year. Below is our list of the 8 most-read posts from 2018:


1. 6 ways HR can be more strategic

HR is no longer tasked with simply executing company policies. Today, HR is expected to function as a strategic partner to the business with clear contributions to the bottom line. But what, exactly, does HR need to do to function more strategically? In this post, we recap 6 no-nonsense tips from Zuri Baker, Director of HR Operations at GoDaddy.


2. How to design the employee experience: Part 1

Improving the employee experience is a top objective for many organizations, but the concept of employee experience can sometimes seem amorphous. This post kicks off a 6-part series in which workplace expert Jason Lauritsen outlines a concrete, actionable plan for designing your desired employee experience.


 3. "Moving from paper to electronic was a slam dunk"

How can HR lighten its administrative burden while providing a better employee experience as a result? One word: paperless. Hear firsthand from Elizabeth Abbott, Director of People Systems at Biogen, on her experience implementing digital employee files. If the title doesn’t give it away, the process resulted in “such an obvious before and after,” according to Elizabeth.


4. 10 questions to ask a potential HR Service Delivery vendor

When you’re evaluating technology vendors for your HR service delivery needs, asking the right questions upfront will help ensure you make the right decision in the end. To get you started, we compiled this list of 10 questions that address integration, usability, implementation and more.


5. WTF is RPA?

Talk of RPA has been dominating the headlines the past couple years. If you’re still fuzzy on what it means, then this is a must read. In this post, we clearly explain what RPA is, the benefits of RPA, and how it impacts HR.


6. A step-by-step action plan for GDPR compliance

There’s no denying the GDPR deadline left us all super busy and a little (ok, a lot) concerned about compliance. We were right there with you. Although the deadline has come and gone, many organizations are still working toward complete GDPR compliance. If that's the case for you, check out this post which goes through every step HR needs to take for compliance.


7. The difference between an IT and HR service delivery platform

Once you’ve made the decision to invest in technology that will provide better HR service to your employees, you may face this dilemma: Do you choose a service platform that’s specially design for HR or go with the same platform used by IT? This post breaks down the differences between the two.


8. How to improve employee experience the Google way

Whether or not you look to Google as a model company for employee experience, there’s one thing they’re good at for sure—using analytics to guide their decisions. Drawing on case studies by Google, we explain two methods you can use when applying analytics to employee experience.


That wraps up our list of the 8 most popular posts from 2018. We’re super excited to continue providing you with even more news, insights and advice on providing best-in-class HR service delivery. See you in the new year!

Button to download eBook on 5 ways HR can maximize productivity
Button to download eBook on 5 ways HR can maximize productivity

About Jolene Nicotina

Jolene Nicotina is the Content Marketing Manager for North America at PeopleDoc, Inc. She works on making sure HR professionals have all the latest information they need related to HR service delivery, HR technology, and PeopleDoc, Inc. Prior to PeopleDoc, Jolene worked in marketing communications for the healthcare technology industry.