This is the third post in our series, Meet the People Behind PeopleDoc, where we let you in on what makes PeopleDoc a truly great company—our employees.
Robin Sendrow joined PeopleDoc 7 months ago to manage our newest service, HR Compliance Assist. She’s constantly keeping up-to-date on compliance topics across numerous countries so she can counsel our customers on what they need to do to be compliant. Basically, she does all the information digging and tough research so they can focus on the job of HR. Read on to learn how Robin’s career took her from career counselor to entrepreneur to HR Compliance Assist Manager (and get inspired by her newfound French baking skills).
You have an interesting background, how did it bring you to PeopleDoc?
I started my career as a college career counselor. I loved helping students, which translated over to my next career as an HR advisor at a PEO. I counseled small and medium sized business owners on the HR aspects of owning a business, such as developing an employee handbook or a maternity leave policy. Then, I combined my counseling skills with my business knowledge and started my own company, which sought to help people reach the next stage in their careers. When I decided to return to HR, I found PeopleDoc.
What attracted you to the role of HR Compliance Assist Manager?
The role combined everything I love. As cheesy as it sounds, I’ve always liked helping people and I enjoy learning. As the HR Compliance Assist Manager, I get to regularly connect with customers and I learn so much about different countries and their laws.
So, why PeopleDoc?
I liked the role, but also saw value in what PeopleDoc offers. Having worked in HR, I understood the pain points, such as trying to find records during an audit and ensuring remote colleagues received the same information as local employees.
Not only was the value proposition clear, but when I joined the office everyone was genuinely happy and welcoming. There’s an undercurrent of caring about doing a good job and caring for customers, which just makes PeopleDoc a great place to be every day. I believe it’s what ties us all together.
What do you like about working at a startup?
You get thrown into everything. If you’re curious, you have the opportunity to ask about things and support other people. Even if I’m not a key force, I can drive opportunities and bring up questions that can have an impact. It’s everyone’s responsibility to pitch in and to always be willing to help.
What’s your best piece of career advice?
It’s not enough to just say yes and do your official job. Think about what you can do to better support customers and colleagues. Become the person people trust to go the extra mile and opportunities will follow.
What’s your favorite thing to do in New York City?
I just love seeing what new restaurants have opened or what new activities there are to do. NYC is always changing, and I love to walk around and explore.
When not at PeopleDoc, where can we find you?
Cooking and trying new foods. Last night I put together a fish stew with salmon, beets and parsnips. And, ever since I started working at PeopleDoc, I just want croissants constantly. So I’ve been attempting to make them at home and finally made one that came out perfect [ed note: Check it out!].
Jolene Nicotina is the Content Marketing Manager for North America at PeopleDoc, Inc. She works on making sure HR professionals have all the latest information they need related to HR service delivery, HR technology, and PeopleDoc, Inc. Prior to PeopleDoc, Jolene worked in marketing communications for the healthcare technology industry.