When an organization undergoes a transformation in HR, such as moving to a shared service center model or implementing a new HRIS, the time it takes to realize the project’s value seems endless. Many are multi-year projects, utilizing significant resources across HR, IT, and business unit leaders. It’s no surprise that enthusiasm for a transformational initiative can wane quickly.
What if I told you there was a quick way to generate results right now? What if you actually have a secret weapon for transforming HR in just a few weeks? What if I told you the answer was an HR Service Delivery platform?
A recent SHRM article outlined 4 initiatives for HR leaders in 2017. The specific 2017 goals discussed in the article are common among organizations I speak with, and improving HR service delivery could help your team achieve these goals in a very short time. For example, is employee engagement at the top of your 2017 list? Change how employees engage with HR by giving them a personalized knowledgebase for self-service. Free them up from spending time on HR tasks so they can focus on their work.
Interested in increasing HR productivity? Give HR the tools they need to get the job done, like a user-friendly case management tool or process automation so HR doesn’t have to spend time on routine requests and manual processes.
Undergoing a digital transformation? A modern HR Service Delivery platform gives your employees the consumer-like digital experience they have come to expect from their technology. You don’t have to wait for a new HRIS to be live to deliver this. PeopleDoc, an HR Service Delivery platform, can give you a quick win in just 8-12 weeks.
There may be many steps along the way for organizational change. An HR Service Delivery platform like PeopleDoc can be an early milestone for you, immediately contributing to a number of HR objectives you have for 2017 and beyond. You can get started on your transformation today with a visible project, yielding tangible results in just a few weeks. 2017 could be the year of HR innovation at your organization with HR Service Delivery as your secret weapon.
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3 ways to use HR service delivery analytics
After several months of project implementation your new HR Service Delivery platform is finally live! The HR team and all employees are excited to use this new tool. Initial documents are signed and uploaded, requests are sent, and new knowledge base articles are published and read. The implementation phase is over, thank you everyone, it was a pleasure to work with you. Now let’s celebrate and enjoy the success of our new tool! Hmm, not so fast.
We’re halfway through the first “real” work week of the new year and as you think through your plans for 2019, it helps to look at the big picture. There are a lot of HR trends that experts predict will shape the year ahead, but we’re taking a more narrow approach. Here are four predictions we have for this year and how they will affect HR Services in particular.
The best of 2018: HR Service Delivery stories, advice and ideas
As 2018 comes to an end, we want to thank you for being a PeopleDoc blog reader! We know it's not always possible to stay on top of every new post, so we're making it easy for you to revisit the very best HR Service Delivery articles from the past year. Below is our list of the 8 most-read posts from 2018:
Nicole Lindenbaum is the Director of Product Marketing at PeopleDoc by Ultimate Software. Nicole leads the global messaging strategy for PeopleDoc by translating technology into business benefits HR can actually understand. With significant experience in HR technology, Nicole writes and speaks about HR service delivery, employee experience, digital transformation, and the future of work. Nicole holds a BFA from Syracuse University and an MBA from Washington University in St. Louis. She lives in Brooklyn, NY.