Technological innovation and the rise of the gig economy have proven to be powerful disruptions to traditional notions of work and the workforce. To keep up with these fundamental changes, businesses are redesigning their interactions with different employee types. In our recently published ebook, we explore the importance of providing the best possible services to a diverse workforce and the role of modern HR technology in elevating service quality. The eBook features insights from experts at Match.com, Biogen, and Recruiting Daily on how to transform HR processes and tools to keep up with today’s evolving workforce. In this post, we’ll highlight some of their most crucial points.
Meeting the Needs of Today’s Workforce
Evolving workplace dynamics and changes in how we work have pushed businesses to prioritize employee needs and expectations in ways they traditionally haven’t. For instance, to retain millennial talent, who tend to look for new positions after 18 months on the job, businesses are outlining internal mobility tracks and future skill development. Providing transparency into “what’s next” can help millennials envision new opportunities with their current employer, rather than looking for new positions at a different company. And with the rise of the gig economy, businesses are offering new types of work agreements to fit the scheduling and seasonal needs of different types of employees. Providing all employees with flexibility, support services, and resources enables them to be more productive and creates a positive employee experience at work.
Supporting Today’s Workforce Through Great Services
Meeting the needs and expectations of your employees, including those working under different types of work agreements, means having the right tools in place. Modern and agile HR tech solutions support operations and processes throughout the employee lifecycle, and empower HR to centrally manage inquiries, files, communications, and compliance. Streamlining and optimizing operations helps your HR team provide consistently high levels of support for all your employees, no matter their role or location. And high quality support, along with efficient service, gives you the opportunity to provide your employees with a positive experience.
Modern HR technology can also help you tackle the complications that come with an increasingly globalized workforce. It not only helps create a unified experience for your employees through consistent services, it also helps you manage regulations and compliance in regions around the globe. Automation reduces the time and stress required to manually account for every exception in different locations, and can save you the costly fines associated with noncompliance issues.
5 productivity killers that get in the way of strategic HR activities
The job of HR is dynamic and multi-faceted. HR professionals need to be psychologists, coaches, people people and numbers people. They need legal acumen, marketing chops, and technology savvy. Then, there’s the strategic elements of HR. Increasingly, HR is expected to know the business inside and out, act as consultants and visionaries, and ensure employees are engaged and having a positive experience at work.
If there’s anyone who understands the ins and outs of HR transformation, it’s Jean-Michel Estrade, SVP of HR Global Digitization and Services at Atos. He’s leading his organization’s eTransformation initiative, which seeks to streamline data management, administration and processes for employees, managers and operational HR. One challenge he encountered was a disconnect between the data in their core HR system and the employee document management function. In this HR transformation case study, Jean-Michel explains why he chose PeopleDoc to address this issue and enable all stakeholders to take an active role in end-to-end HR Service Delivery.
3 research-based trends to inform your digital HR practices
When we hear the term “future of work” it can seem like a far-off concept, one that typically conjures images of robots sitting behind a desk, next to a human counterpart. More accurately, the future of work is about real, macro technological, sociological and economic trends that are already changing the way we work today. In this blog, we’ll explore three research-based trends, how these trends impact HR, and the technology capabilities they will need to incorporate into their digital HR practices.
Nicole Lindenbaum is the Director of Product Marketing at PeopleDoc by Ultimate Software. Nicole leads the global messaging strategy for PeopleDoc by translating technology into business benefits HR can actually understand. With significant experience in HR technology, Nicole writes and speaks about HR service delivery, employee experience, digital transformation, and the future of work. Nicole holds a BFA from Syracuse University and an MBA from Washington University in St. Louis. She lives in Brooklyn, NY.