Est. Read Time: 3 min.
Technological innovation and the rise of the gig economy have proven to be powerful disruptions to traditional notions of work and the workforce. To keep up with these fundamental changes, businesses are redesigning their interactions with different employee types. In our recently published ebook, we explore the importance of providing the best possible services to a diverse workforce and the role of modern HR technology in elevating service quality. The eBook features insights from experts at Match.com, Biogen, and Recruiting Daily on how to transform HR processes and tools to keep up with today’s evolving workforce. In this post, we’ll highlight some of their most crucial points.
Meeting the Needs of Today’s Workforce
Evolving workplace dynamics and changes in how we work have pushed businesses to prioritize employee needs and expectations in ways they traditionally haven’t. For instance, to retain millennial talent, who tend to look for new positions after 18 months on the job, businesses are outlining internal mobility tracks and future skill development. Providing transparency into “what’s next” can help millennials envision new opportunities with their current employer, rather than looking for new positions at a different company. And with the rise of the gig economy, businesses are offering new types of work agreements to fit the scheduling and seasonal needs of different types of employees. Providing all employees with flexibility, support services, and resources enables them to be more productive and creates a positive employee experience at work.
Supporting Today’s Workforce Through Great Services
Meeting the needs and expectations of your employees, including those working under different types of work agreements, means having the right tools in place. Modern and agile HR tech solutions support operations and processes throughout the employee lifecycle, and empower HR to centrally manage inquiries, files, communications, and compliance. Streamlining and optimizing operations helps your HR team provide consistently high levels of support for all your employees, no matter their role or location. And high quality support, along with efficient service, gives you the opportunity to provide your employees with a positive experience.
Modern HR technology can also help you tackle the complications that come with an increasingly globalized workforce. It not only helps create a unified experience for your employees through consistent services, it also helps you manage regulations and compliance in regions around the globe. Automation reduces the time and stress required to manually account for every exception in different locations, and can save you the costly fines associated with noncompliance issues.
Want to learn more about how great HR Service Delivery solutions can help add value to your business? Check out our new ebook for expert advice and keys to success.
