4 Tips for Getting the Most Out of Your HR Technology
by Nicole Lindenbaum October 31 2017
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The benefits of investing in HR technology are clear: it positively impacts your employees, your HR operations, and your business outcomes. Equipping your HR team with the right technology allows them to work faster and more efficiently too. But it’s it’s not enough to just buy software. To leverage your investment in HR technology and maximize the benefits, there are additional activities you’ll want to consider. In this post, we’ve put together a list of quick tips for getting the most out of your HR technology.
1. Audit your processes... BEFORE you implement technology.
Critically evaluating your processes can help you find ways to improve HR efficiency and service quality. Simply applying technology to broken or outdated processes won’t help you gain any efficiencies. Use this time as an opportunity to streamline your current processes so that you’ll be in great shape when your software goes live.
2. Also audit your existing content.
You will also want to evaluate your current HR content to figure out if anything needs to be updated. When was the last time you examined your corporate policies? Do you need to update any old videos or marketing messages to employees? Do you have 3 versions of the same policy? Conducting an audit ensures that only the most accurate and relevant information is transferred into your new technology, and accessible to both your employees and HR team.
3. Always keep improving.
You’ll want to make a plan for how you will continuously improve your efficiency, productivity, and standard of service. Setting goals and metrics helps you figure out where your technology investment has been successful and where there are opportunities for change. You’ll also want to set benchmarks before going live so that you’ll be able to measure the ROI of your new technology once you start seeing results.
4. Drive adoption within your team.
To get the most out of your technology, it’s important that your employees actually adopt it. But learning new technology and using different systems might feel overwhelming for teams used to doing things in a certain way. Setting short-term goals and celebrating small wins -- accomplished by using the new technology -- can help your team feel excited about achieving successes. You can also identify early adopters, people who will help encourage your team to shift behaviors and drive greater adoption and use.
There’s a lot to keep in mind when you’re looking for new HR technology. If you want to read more tips, learn about must-haves, and find the HR technology that’s right for you, check out our new Buyer’s Guide here!
Nicole Lindenbaum is the Director of Product Marketing at PeopleDoc by Ultimate Software. Nicole leads the global messaging strategy for PeopleDoc by translating technology into business benefits HR can actually understand. With significant experience in HR technology, Nicole writes and speaks about HR service delivery, employee experience, digital transformation, and the future of work. Nicole holds a BFA from Syracuse University and an MBA from Washington University in St. Louis. She lives in Brooklyn, NY.