It’s no surprise that Atos set out to digitally transform its HR operations. They’re in the business of providing digital services to companies across the globe, after all. But, Atos doesn’t believe the more technology, the better. “There’s a lot of new technologies to implement. It’s important to always keep in mind that technology and processes are only good as long as they serve the employees, serve the company and support the service quality we intend to deliver, ” says Jean-Michel Estrade, SVP HR - Global Digitalization & Services, Atos.
This is the second post in our new series, Meet the People Behind PeopleDoc, where we peel back the curtain on what makes PeopleDoc a truly great company—our employees. Get to know Arlen, our Global Recruiting Manager. See what he has to say about finding the right candidate, the best pizza in New York City and the one book every college student and business person should read.
With the upcoming General Data Protection Regulation (GDPR) going into effect in late May, I was curious to learn from the experts at the International Privacy + Security Forum in Washington D.C. As expected, there was a lot of talk about the GDPR and three themes were common throughout the conference:
You did it. You made the case for HR to finally get the technology to speed up service delivery and improve employee experience. You have budget approval and you’re ready to present your short list. During your committee meeting, your CIO suggests, “Why don’t we just use the same software we use for the IT help desk? It can be configured for HR case management. And we rather not add another vendor.” Admittedly, you hadn’t considered that option. You stop and think, “Well, it is a good point. Why can’t we just use IT’s platform instead of an HR Service Delivery platform?”
UPDATE: The contest has ended! The winning HR trend is ::drumroll:: Digitization! HR teams everywhere are focusing on taking advantage of technology to streamlines processes, increase efficiency and improve the employee experience.
Have you been hearing conflicting information about the General Data Protection Regulation (GDPR) and what HR must do to be compliant? It’s understandable as the GDPR isn’t so black-and-white. To help make it more clear, we set set the record straight for some of the most common misconceptions about the GDPR.
This post is the tenth in our E-Factor series, where we explore hot topics in Employee Experience. To read more about the E-Factor, click here.
According to recent research, employees deliver better customer service when they feel appreciated. This comes as no surprise when we consider the link between a positive employee experience and an engaged workforce. Building a culture of appreciation can be an integral part of your E-Factor plan. However, showing appreciation isn’t the same as giving feedback. In this video, Tim Sackett explains the difference and discusses how to make a habit of showing appreciation.